MSDE 2000 installation on XP

We're having trouble installing MSDE 2000 on two machines here. They were Win98, upgraded to XP Professional using the upgrade CD labelled 'version 2002'. If we run MSDE installation the routine goes virtually to the end, then the progress bar runs backwards down to zero and the product is not installed. As an experiment we installed XP Pro from a full install (as opposed to upgrade) CD and then ran the MSDE installation, and it worked just fine on the same machine. Problem is we've sold these as XP Pro upgrades and so we don't have keys to install full version for the customer. The verbose log informs me that the installation failed but not clearly why (there's almost 3.5Mb of it).

I realise this might not be enough for anyone to help, but I was hoping that the reverse progress bar might be something someone else has experienced. The machines are Celeron 700 or 766, one has 64Mb the other has 128Mb, 20Gb HDDs with plenty (>18Gb) available. All ideas greatly appreciated.The following article addresses your issue:

MSDN Article (http://support.microsoft.com/default.aspx?scid=kb;EN-US;q313939)

Good luck.|||Thank you very much. I'll try that out - looks like it will do the trick as we didn't specifically have file and print sharing loaded.|||Originally posted by theosgb
Thank you very much. I'll try that out - looks like it will do the trick as we didn't specifically have file and print sharing loaded.

We had the same problem here. Once we ran lodctr /r:PrefStringBackup.ini we were able to install the software.|||Hi,
Would you please give me more details on this command.
Your immidiate response is truly appreciated.
Kal

Originally posted by csturgeon
We had the same problem here. Once we ran lodctr /r:PrefStringBackup.ini we were able to install the software.|||I found info on lodctr /r:PrefStringBackup.ini at this URL I don't see how it relates to an XP install problem. It appears to relate to an MSDE install problem on all NT OSes. But, I did NOT read all it said.

Tim S

http://support.microsoft.com/default.aspx?scid=kb;en-us;315083|||Originally posted by TimS
I found info on lodctr /r:PrefStringBackup.ini at this URL I don't see how it relates to an XP install problem. It appears to relate to an MSDE install problem on all NT OSes. But, I did NOT read all it said.

Tim S

http://support.microsoft.com/default.aspx?scid=kb;en-us;315083

We have found that when a user upgrades from 98/ME to XP. the performance counters get messed up. Once the counters are gone, MSDE will not go on. Running this command reset the counters thereby allowing MSDE to be installed.|||I got past the install after running the LODCTR command and then enabling File and Print Sharing. THANK you guys for all the help .

Best regards,
Kal